Privacy Policy
Effective Date: September 2026
Business Name: South Australian Hydrowash Co.
Contact Email: mark@sahydrowash.com.au
South Australian Hydrowash Co. (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your details when you visit our website or submit inquiries for our exterior cleaning services.
1. Information We Collect
We collect personal information that you voluntarily provide to us when filling out forms on our website (including quote requests, contact forms, or booking inquiries). This may include:
Contact Details: Your name, email address, and phone number.
Service Details: Your residential or commercial property address, job description, and any photos or notes submitted for quoting purposes.
Technical & Analytics Data: Basic non-identifiable browser information, IP addresses, and cookie data gathered automatically by standard website analytics to help improve our site performance.
2. How We Use Your Information
We use the personal information collected through our website strictly for legitimate business purposes, including:
Generating accurate quotes and scheduling cleaning services.
Communicating with you regarding inquiries, appointments, or customer support.
Sending invoices, receipts, and service updates.
Improving our website functionality and service offerings.
3. Disclosure of Information
We respect your privacy and do not sell, rent, or trade your personal information to third parties. We only share information with trusted service providers who assist us in operating our business (such as web hosting, form processing, or billing platforms), strictly to perform services on our behalf and bound by confidentiality obligations.
We may also disclose information if required to do so by Australian law or in response to valid legal requests.
4. Data Storage & Security
We take reasonable technical and organizational precautions to protect your personal information against loss, misuse, unauthorized access, or disclosure. While we strive to protect your data, no method of transmission over the internet is 100% secure.
5. Accessing and Updating Your Information
You have the right to request access to the personal information we hold about you or request that we update, correct, or delete your details. To make a request, please contact us at mark@sahydrowash.com.au
6. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our operational practices or legal obligations. The updated version will be posted on this page with an updated effective date.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:
South Australian Hydrowash Co.
Email: mark@sahydrowash.com.au
Hours: Monday – Sunday, 8:00 AM – 5:00 PM